Narromine Animal Shelter and Ranger Information

This section contains useful information on services provided by the Narromine Animal Shelter and the Senior Ranger.

Location

Council’s Animal Shelter is located on Dandaloo Road Narromine on the site of the old town sewerage treatment plant.

The shelter does not have set opening hours therefore, to access the Animal Shelter please call Council on 02 6889 9999 to organise a suitable time.

Impounded Animals

To arrange the release of your animal from the Narromine Animal Shelter you will need to make an appointment with a Ranger on 02 6889 9999.

Please note that all impounded animals must be microchipped and registered before being released from the shelter.

You will need to provide suitable personal identification such as a driver's licence, and any other appropriate documentation for your animal eg sterilisation certificate, microchipping form.

Adoption and Rehousing

Council endeavours to rehouse suitable unwanted cats and dogs from the Narromine Animal Shelter. Any person wishing to adopt an animal from the Animal Shelter should contact Council's Senior Ranger on 02 6889 9999 to make an appointment for an adoption consultation.

 

Surrender

If you find you are unable to continue to care for your cat or dog you should make all attempts to rehouse the animal. Council's Senior Ranger can direct you towards assistance.

Registration

Any person wishing to register a cat or dog can do so at Council's Customer Service & Payments Centre at 120 Dandaloo St, Narromine between 8.30am and 5.00pm weekdays. You will need to bring the necessary documentation such as microchip details, sterilization certificate, breeder's card or pension card.

After hours

Council's Senior Ranger generally works between 7.30am and 3.30pm weekdays. Rangers do not pick up stray dogs after hours. Stray dogs may be deposited in the deposit pen located at the Narromine Animal Shelter. In the event of an emergency outside these working hours, contact Council's On Call Manager on 6889 9999. Please note call will divert to On Call Manager mobile number or phone NSW Police on 13 14 44.

Complaints

Council's Senior Ranger handles complaints regarding the following animal issues:

Complaints must be telephoned through to Council's Customer Service Officers on 02 6889 9999 so they are immediately registered on Council's complaint system and forwarded to the relevant officer for action.

Patrols

Rangers undertake regular patrols of Narromine and surrounding villages to monitor animal management issues.

Education

Council's Senior Ranger is available to undertake education presentations in relation to companion animals for school and community groups upon request.

Arrangements for presentations need to be made by contacting the Manager Health Building & Environmental Services on 02 6889 9999 during business hours.